Terms of service

Last updated: 30 September 2026

Anais and Aimee Ltd, trading as Anais & Aimee.
Company number: 17031683.
Registered office: 167–169 Great Portland Street, Fifth Floor, London, England, W1W 5PF.
Contact address: 4 Malden Road, London, NW5 3HR, United Kingdom.

Terms of Service for Anais And Aimee

These Terms of Service ("Terms") outline the terms and conditions of using anaisandaimee.co.uk (the "Site"), operated by Anais and Aimee Ltd, trading as Anais & Aimee ("we", "us" and "our"). By accessing and using our website, you agree to these Terms. Please read them carefully.

1. Use of the Site:
If you place an order, you must have the legal capacity to enter into a contract and be authorised to use the payment method provided. You agree to use the Site for lawful purposes and in accordance with these Terms.

2. Intellectual Property:
All content on the Site, including but not limited to images, text, designs, logos, and graphics, is protected by intellectual property laws and is the property of Anais and Aimee Ltd. You may not use, reproduce, or distribute any content without our explicit consent.

3. Product Information:
We make every effort to accurately display product images and descriptions. However, variations may occur, and we cannot guarantee that your device's display accurately reflects the products' appearance. Please review product details carefully before making a purchase.

4. Pricing and Payment:
Product prices are listed in the currency specified on the Site. Prices may change without notice, but changes will not affect orders that have been confirmed. Payments are processed securely through our payment processor. By providing payment information, you represent that you have the legal right to use the payment method.

5. Orders and Shipping:
Orders are subject to acceptance and availability. Once an order is placed, you will receive an order confirmation via email. We aim to process and ship orders promptly, but delays may occur due to unforeseen circumstances. Please read our Shipping Policy for delivery times and charges. Any applicable charges shown at checkout form part of your order information.

6. Returns and Refunds:
Please read our Returns and Refund Policy for our additional 30-day returns offer, conditions, exclusions and your UK statutory cancellation and faulty-goods rights. Our one-year jewellery warranty does not affect your statutory rights.

7. Limitation of Liability:
Nothing in these Terms excludes or limits your statutory consumer rights or any liability that cannot legally be excluded or limited. To the fullest extent permitted by applicable law, Anais and Aimee Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses.

8. Indemnification:
You agree to indemnify and hold Anais and Aimee Ltd harmless from any claims, demands, liabilities, damages, losses, and expenses arising out of your use of the Site, violation of these Terms, or violation of any rights of a third party.

9. Links to Third-Party Sites:
The Site may contain links to third-party websites that are not owned or controlled by Anais and Aimee Ltd. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites.

10. Modifications to the Site and Terms:
We reserve the right to modify, suspend, or discontinue the Site or any part thereof at any time without notice. We also reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting to the Site.

11. Contact Information:
For any questions or concerns regarding these Terms, please contact us at hello@anaisandaimee.co.uk or +44 20 3006 8058. 

Thank you for choosing Anais and Aimee Ltd. Your satisfaction is our priority, and we look forward to serving you with quality jewellery and exceptional service.

For information about how we handle personal information, please read our Privacy Policy.